Was away for many weeks, so had no time to post again until now.  Figured I would make this into a new post though.  My other one was getting too long.   Wanted to get your thoughts on this functional resume.  Included the old resume too  just for comparison.  Think its alot better with the changes.




Name                             Email:
Address, Country , Phone Number


PROFILE
A Library and Administrative Assistant with four years of work experience and research skills. An in-depth understanding of bookkeeping, general office procedures, and best practices for office administration. Excellent computer knowledge, typing speed (60 wpm), and teaching ability obtained from working in a university setting. Effective and courteous when dealing with employees, supervisors, and the general public. 



EMPLOYMENT SKILLS AND ABILITIES

Business Skills

•? Demonstrated the ability to read, write, and speak multiple languages including English,   Tagalog and Visaya
•??Served on library and university committees
•??Performed inventories of products
•??Acted as a liaison with community agencies
•??Worked effectively on single tasks as well as in a team environment   
•? Organized and analytical when working on several projects at once


Office Skills

•??Skilled in the use of business software such as Microsoft Office and Simply Accounting
•??Performed various office tasks including typing letters and reports, updating financial                            statements, receiving faxes, filing documents, and routing / forwarding phone calls
•??Opened, sorted, and distributed incoming hardcopy and electronic mail
•??Accounted for revenue from various sources such as book sales, gifts, and donations
•??Verified other financial statements and balances including expenditures from sources?such as purchased books, late fees, and lost or stolen materials??
•??Recorded a general ledger for new and existing products on a weekly basis
•??Created, maintained, and updated large informational databases
•??Checked all types of company correspondence for grammatical errors to ensure accuracy and completeness
•??Recorded and prepared minutes for company schedules and meetings
•??Maintained privacy and confidentiality rules with all aspects of company information
•??Demonstrated superb organizational skills, efficient record keeping abilities, and precise attention to detail
Library Assistant Skills

•??Gained extensive knowledge of the scope and organization of library collections
•??Skilled in the use of the Integrated Library System
•??Processed Inter-Library Loan, Genealogical Microfilm, and Serials requests
•???arketed the virtual library and evaluated new books and materials that were received
•??Assisted customers in-person and on the telephone with various inquiries about ready references, community information, locating materials, referrals, and reader's advisories
•??Helped students and staff members with using computers, printers, scanners, photocopiers, and other types of office equipment in the public service area
•??Executed bibliographical searches using online, CD-Rom and in-house database sources
•??Developed and managed community service programs and activities
•??Participated in developing branch library technologies, policies, objectives, and procedures
•??Supervised the ordering, receiving, processing, and distribution of library materials
•??Followed the necessary steps for getting damaged books and materials repaired
•??Provided advice to students relevant to their interests and study groups
•??Performed the digitization process of library materials for online viewing and access
•??Compiled data, statistics and other information to maintain ongoing research activities


Computer Skills

•??Installed additional computer systems and software when requested
•??Provided students and staff members with computer learning advice and guidance
•??Solved client requests using programs for tracking, information gathering, and troubleshooting
•??Performed layout checking of equations, tables, figures, XML tags, parsing and text (FrontMatter, BodyMatter and Backmatter)
•??Validated the integrity of computer files in accordance with company rules using typesetting tools such as 3B2 software and Servant Salamander
•??Demonstrated the ability to use various operating systems including Windows, Linux, and Mac OSX


Customer Service Skills

•??Greeted and assisted customers in-person and on the telephone in a courteous, friendly, and professional manner
•??Demonstrated empathy by listening attentively to customer needs and concerns
•??Resolved sensitive problems with customers such as fines for damaged or overdue materials, inappropriate conduct within the library, issuance of lost library cards, and questions regarding the freedom of information act
•??Prepared refund requests and updated client files
•??Developed excellent communication and interpersonal skills
•??Ensured that customer satisfaction was achieved

WORK HISTORY

•??Typesetter - SPI Global, Dumaguete City, Negros Oriental, Philippines                                                                     (Oct 2012 - Present)   
                         
•??Private Tutor - Foundation University, Dumaguete City, Negros Oriental, Philippines                                               (Jan 2011 - Jan 2012)   

•??Assistant Secretary and Vice President - ROOTS Society, Dumaguete City, Negros Oriental, Philippines                                            
(Sept 2009 - June 2011)

•??Student

Not sure if I copied it correctly as text only.  Put it in notepad first,  then copied it here.  I'll repost again later  if its in the wrong format or too hard to read through.

Legibility is fine, but you have office skills, library skills, and customer service skills, and almost no place to show a steadynwork history. I should have read deeper to see if younwere duplicating skills btw sections, but the point is this resume is scattershot. Once you decide what job you're applying to, you can eliminate unnecessary sections. Not to say you can't apply to a library job and a customer service job at the same time, just not with the same resume.

Hi adams612,

Welcome back and thanks for posting your resume! I agree with authorjln that adding a specific job objective will help focus the resume and make it stronger. I also don't think the functional format is the best choice -- it's hard to follow as there's little context for the bullets in your functional categories. I recommend moving the bullets to the correct employer/job section, creating a combination resume format instead of functional.