I am trying to change careers into something more focused on non-profit, education or helping less fortunate people.

My resume writing skills are not great but do believe my skills and background would be easily transferable into another career closer to what I'm interested in.

Any advice would be appreciated.

OBJECTIVE
I am looking for a full time Account Manager, Business Analyst or Project Management type position with a solid company in or around the Charlotte, NC area.
It could be with any type of company but preferably non-profit or company devoted to improving society, education, or technology.
If your company has a fun atmosphere and works hard at helping others I am interested in talking to you.

SUMMARY OF QUALIFICATIONS
* 6 years successful experience in direct sales of a range of financial products and services.
* 10 years practical experience in complex, solution based project management
* Extensive hands-on experience as co-owner and manager of a small business.
* Motivated and enthusiastic about developing good relations with clients.
* Effective working alone or as a cooperative team member.
* Professional in appearance and presentation.

RELEVANT SKILLS
SALES & NEW ACCOUNT DEVELOPMENT
* Managed multi-million dollar portfolio of consumer and business clients.
- Made cold calls and follow-up visits to residential customers and retail outlets throughout my assigned territory.
- Successfully increased portfolio value by more than 40 percent over a two-year period.
* Owned and managed multi-state mortgage solutions office.
- Successfully managed sales force and implemented strategies that increased our sales by more than 75% each of our three years of operation.
- Personally able to achieve my sales goals strictly from referrals after only 6 months in business.
* Attended conferences and researched industry trends to ensure relevant business practices.
CUSTOMER RELATIONS
* Managed relationships with internal business units and vendors:
- Handled face-to-face, solution focused sessions to creatively managed business requirements
- Resolved difficult situations across multiple groups and created team environment in order to achieve project goals.
TECHNOLOGY AND SOLUTION DEVELOPMENT
* Organized and styled presentations to effectively communicate project requirements and solutions to many different audiences.
- Managed several complex, technology based projects for a variety of different departments always providing customer focused solutions.

EDUCATION
Mayville State University - Mayville, ND

Bachelor of Science – Business Administration
Specialization – Management

KRS Computer School - Bloomington, MN
Certifications - CompTIA A+ Certification/Web Development/Design

EMPLOYMENT HISTORY
2012-present
Project Manager - Contractor
Randstad Technologies, Charlotte, NC

2011-2012
Implementation Analyst - Contractor
TEK Systems, Charlotte, NC

2009-2010
Project Manager - Contractor
Robert Half, Charlotte, NC

2005-2009
Business Owner
Rank 1 Mortgage, Cornelius, NC

1997-2005
Account Executive/Business Analyst
Bank of America, CA, MN, and NC

Hi MattJake26,

Your career change is very exciting! I agree that your skills and credentials are very strong and will be relevant to a nonprofit or company with a commitment to corporate philanthropy.

Your resume has some excellent content, but I recommend restructuring the document to take it to the next level. The categories you created (sales, customer relations, etc.) make this a functional resume, which is not the most user-friendly format. It's not easy to see where and when you performed each of your skills or what the outcomes were for your employers. I suggest moving the bullets within these categories to the appropriate position, creating more of a combination resume format.

You would also benefit from developing several versions of your resume. The jobs you mentioned in the Objective section are fairly different, and would require emphasizing different skills and experiences. An employer seeking to recruit a project manager will be looking for different skills than an employer recruiting an account manager. It's a bit more work, but you will benefit from using a resume with a crystal clear career goal that will capture the attention of hiring managers.

I also think you should remove the parts of your Objective that could be perceived as too demanding, such as looking for a "solid company" with a "fun atmosphere." While that is honestly stating what you are looking for, it's better if the resume has more of a focus on what you bring to the table. Get them interested in you, and you can see for yourself if they're worth talking to.

I hope this is helpful. Wishing you good luck!