Hi resume experts!

Recently my resume was critiqued on Beyond.com (through Manhattan Jobs) and got a score of 65% (not too good haha). Anyway I spend many hours fixing my resume up to be "achievement" based and wanted to know what you resume experts thought!

Thank you in advance!

Profile
• Enthusiastic, driven Library Assistant with eight years of library experience.
• Award-winning patron service and interpersonal skills.
• Excellent at organizing and data entry.

Experience
Library Assistant
Patchogue-Medford Library, Medford, New York. November 2012-Present

• Handles work at circulation desk, charging and discharging items.
• Consistently receives positive feedback from supervisor and co-workers.
• Increases patronage through hosting a program that teaches patrons about the various library services.
• Handles a large volume of phone inquiries and reference questions.
• Organizes and shelves books, DVD’s, and music CD’s.

Archives Clerk
Yeshiva University Archives, New York, New York October 2007-September 2012

• Improved office efficiency by overhauling previously haphazard filing system.
• Maintained artifacts and archive material to ensure their pristine conditions.
• Created finding aids using Archivists’ Toolkit and Encoded Archival Description (EAD).
• Entrusted with organizing the entire YU collection.
• Successfully completed the digital retouching project so that photos appear undamaged on the YU blog.
• Increased patronage by teaching students about the library services.

Library Trainee
The New York Public Library, New York, New York October 2009-November 2011
• Increased patronage through active involvement in public programs and enhanced customer service.
• Responsible for reference questions and phone inquiries.
• Increased the use of library services by teaching patrons how to download e-books to their tablets.
• Promoted the library's ability to provide effective public service by facilitating courteous, efficient circulation of materials.
• Helped save library funding by encouraging patrons to write letters to elected officials.

Library Assistant
Methodist Health Sciences Library, Brooklyn, New York November 2006-November 2007

• Maintained the stacks and publications.
• Helped library cut costs by teaching students how to electronically store articles instead of printing them.
• Entrusted with managing the library on weekends.
• Teached students how to use the database.

Circulation Student Worker
Visual Arts Library, New York, New York September 2004-June 2006

• Assisted students and took phone inquiries.
• Charged and discharged items at circulation desk.
• Organized the slide collection and shelved books.
• Earned the "Circulation Student Worker of the Year" award.

Program Skills
• Extensive knowledge of Microsoft Word, Excel, and PowerPoint
• Archives Toolkit and Note Tab Light
• Experience with QuickBooks
• Millennium Circulation
• Voyager
• Adobe Photoshop, Illustrator, and Flash
• Outlook
• Ability to work with Mac and Windows operating systems

Education
• San Jose State University online, California, NY. 2012-present.
• The School of Visual Arts, Bachelor of Fine Arts. New York, NY. 2001-2006.
• Hauppauge High School. Hauppauge, NY. 1997-2001.

Hi jackielarosa,

Your resume is a great start and you have some impressive achievements sprinkled throughout. Here are a few ideas for making it even better:

- Enhance your Profile section. You can include more job-related skills for librarian assistants that will catch the eye of hiring managers (e.g., knowledge of specific reference resources, authors, materials, databases/web-based materials, etc.).

- Expand on your achievements. For example, in your current position, you increased patronage through your training/orientation program. How many people participated? Can you quantify the increase in patrons? Did you develop the program yourself and how often do you run the program? For each of your positions, take your accomplishments to the next level by quantifying or explaining the benefits of your work. Also, use past tense because the accomplishments happened in the past.

- Group similar tech skills together instead of wasting a whole line for a single program. So "Outlook" can be moved to the MS section.

- Remove your high school information. Employers will be most interested in your college education.

I hope this helps. Wishing you good luck!

Thank you Kim! Your critique was very helpful and enabled me to go further with enhancing my resume!

Hi jackielarosa,

You're welcome - I'm so glad my tips were helpful! Feel free to stop by again if you have questions as you're revising your draft.