Hi mlcopines,
When you apply to a job that allows you to complete the application process on Monster, the employer will receive the resume in its job folder and via email. When it views your resume in the job folder, your apply history updates to "viewed." If the employer views the resume from the email, we are unable to track views outside Monster's network.
If you need further assistance or have other questions, please contact our global customer support team at 1-800-MONSTER (Monday-Friday, 7 a.m. to 11 p.m. ET and Saturday-Sunday, 9 a.m. to 9 p.m.). You can also contact us online.
--Tiffany
The Monster Team